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For cancellations made 30 days before the tour, 100% refund. ( Except for the % 15 Service Charge, Flight ticket, mandatory expenses, and Bank Commission,)
For cancellations made 29 - 15 days before the tour, 50% refund. (Except for the Bank Commission, and mandatory expenses )
For cancellations made 14 – 11 days before the tour, 30% refund.
No refunds will be made on reservations made 10 days before the tour. %100 Penalty is applied.
Comprehensive travel and medical insurance is mandatory for all participants.
Participants who are unable to provide valid travel insurance upon arrival in Türkiye will not be permitted to join the tour. In such cases, all costs and consequences are the traveller's responsibility, and no refund will be provided.
Your insurance policy should include, at a minimum:
Additional Expenses in Case of Force Majeure
The tour price does not include any additional expenses arising from circumstances beyond the control of Alsero Tours or the traveller. These may include, but are not limited to:
Any additional accommodation, meals, transportation, medical expenses, airline tickets, or other costs resulting from these circumstances are the sole responsibility of the traveller. We strongly recommend that your travel insurance provides adequate coverage for these situations.
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