New Year's Eve 2027 Bosphorus Dinner Cruise – Istanbul

• 61 days or more before the event: Refund of payments received, less the €40 non-refundable registration fee per person and applicable bank charges.
• 31–60 days before the event: 50% refund, less applicable bank charges.
• 30 days or less before the event: No refund.

        Cancellation requests must be submitted in writing.

• Hotels: The hotels listed in the itinerary are examples and will be confirmed at the time of booking, subject to availability. If a listed hotel is unavailable, we will arrange a similar hotel of the same category and standard.
• Travel Insurance: Comprehensive travel and medical insurance is compulsory for all participants. Your policy should cover personal accident and liability, medical expenses, emergency evacuation and repatriation, travel delays, trip interruption, and baggage loss. Cancellation coverage is strongly recommended.
• Itinerary Changes: The tour guide may adjust the order of sightseeing due to weather, traffic, site opening hours, religious services, crowd conditions, or other operational circumstances. We will make these changes to maintain the best possible flow of the tour without affecting the overall content whenever possible.
• Site Closures: If a scheduled archaeological site, museum, or other attraction is closed or inaccessible, a suitable alternative will be arranged whenever possible.
• Unused Services: No refunds will be provided for hotel accommodation, meals, entrance fees, transfers, or other included services that guests choose not to use during the tour.
• Walking & Accessibility: Participants should be comfortable walking approximately 2–3 km per day on archaeological sites, uneven ground, cobblestone streets, slopes, and stairs. Mount Nemrut involves a more demanding uphill walk, and some areas of Cappadocia's underground cities include narrow passages and steps. Guests with mobility concerns should contact us before booking.
• Weather & Clothing: October weather can vary considerably between regions. We recommend comfortable walking shoes and layered clothing. A warm jacket is particularly useful for Mount Nemrut and Cappadocia, where mornings and evenings can be cool. A hat, sunglasses, and sunscreen are also recommended for daytime sightseeing.
• Religious Sites: Modest dress is required when visiting active mosques and other religious sites. Cover your shoulders and knees, and women may be required to cover their hair when entering certain mosques.
• Domestic Flights & Baggage: Please carry your passport for all domestic flights. Domestic flights are booked in economy class, and baggage allowances are subject to the operating airline's rules. Flight schedules may change and will be reconfirmed closer to departure.
• Operational Changes by Alsero Tours: If Alsero Tours makes a change to the confirmed itinerary or accommodation for operational reasons, any additional costs directly resulting from that change will be covered by Alsero Tours.
• Force Majeure: Alsero Tours is not responsible for additional expenses resulting from circumstances beyond our reasonable control, including severe weather, natural disasters, civil unrest, war, road closures, airline delays or cancellations, or other force majeure events. Travellers should ensure that their insurance provides appropriate coverage for these circumstances.

Comprehensive travel and medical insurance is mandatory for all participants.

Participants who are unable to provide valid travel insurance upon arrival in Türkiye will not be permitted to join the tour. In such cases, all costs and consequences are the traveller's responsibility, and no refund will be provided.

Your insurance policy should include, at a minimum:

• Personal accident and personal liability
• Medical expenses and emergency treatment
• Medical evacuation and repatriation to your home country
• Trip delay, interruption, or abandonment
• Trip cancellation
• Flight cancellation or significant travel disruption
• Lost, stolen, or delayed baggage
  
  

Additional Expenses in Case of Force Majeure

The tour price does not include any additional expenses arising from circumstances beyond the control of Alsero Tours or the traveller. These may include, but are not limited to:

• Passenger illness or injury
• COVID-19 or other public health restrictions
• Severe weather conditions
• Earthquakes, floods, wildfires, or other natural disasters
• Terrorism, civil unrest, or war
• Road closures or transportation disruptions
• Flight delays or cancellations

Any additional accommodation, meals, transportation, medical expenses, airline tickets, or other costs resulting from these circumstances are the sole responsibility of the traveller. We strongly recommend that your travel insurance provides adequate coverage for these situations.